> Otto:
>
> Thank you for the note. Help is on the way this morning.
>
> Pete

Howdy Pete!

After walking up six flights of stairs, I’ve lost more than a little faith in your definition of “help”.

Don’t get me wrong. After the sudden flooding rain downtown and the ensuing lightning storm, I fully get it. Shit breaks. No problem.

But, and here’s the thing, if the “usual” guys haven’t been able to get it to work on a reliable basis for almost 5 fucking years, then I’m not 100% sanguine about their ability to suddenly magically acquire the necessary skills to “fix it”.

Perhaps you should look into a different maintenance company? Maybe one with the “skills” to fit the “bills”. Just saying that, right now, after having to, once again, “hike” to my freakin’ condo, I’m thinking that perhaps we might be paying you guys (and by extension, the elevator maintenance company) a tad too much.

Needless to say, fucker’s still broken. Just so you know.

-Otto